1. Data controller

Alma Learning Institute is the entity responsible for the processing of personal data collected through the website www.almalearninginstitute.com, under Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

2. Scope of this policy

This Privacy Policy applies exclusively to the processing of personal data collected through the Alma Learning Institute website, namely in the context of browsing, use of contact forms and requests for information regarding its training activities.

The website has no online store and does not allow direct purchases or payments.

3. Personal data collected

Through the website, Alma Learning Institute may collect the following categories of personal data:

a) Identification data: name;

b) Contact data: email address and phone number;

c) Data voluntarily provided by the user through forms or communications;

d) Technical and browsing data: IP address, device type, browser used, pages visited and interactions with the website.

Alma Learning Institute does not collect, through the website, payment data or special categories of personal data.

4. Purposes and legal bases for processing

The personal data collected is processed for the following purposes:

Responding to contact, information or clarification requests;
Managing applications to training programmes, projects or collaboration opportunities;
Carrying out pre-contractual steps requested by the user;
Improving the operation, performance and security of the website;
Statistical analysis of website usage;
Sending informational or promotional communications, where prior consent exists.

The legal bases for processing are:

The consent of the data subject;
The carrying out of pre-contractual steps at the request of the data subject;
The legitimate interest of Alma Learning Institute, where applicable and legally admissible.

5. Cookies and analytics tools

The website uses cookies, including analytical cookies, namely through the Google Analytics 4 (GA4) service, in order to collect aggregated statistical data on the use of the website.

The use of non-essential cookies depends on the prior consent of the user, collected through the cookie management platform available on the website.

For more information on the use of cookies, please refer to the Cookie Policy available on the website.

6. Marketing communications and newsletter

Alma Learning Institute may send informational or promotional communications regarding its training, initiatives, projects and institutional activities, provided that the data subject has given prior, free, specific and informed consent.

Newsletter subscription is optional and made through a dedicated form available on the website.

Communications may include:

institutional news and updates;
information about courses, programmes and initiatives;
announcements of events, conferences and activities promoted by Alma Learning Institute.

Each communication sent will include a simple and free mechanism allowing the user to withdraw consent and unsubscribe at any time.

Newsletters may include tracking technologies for statistical purposes and improvement of the content sent. This data will be used exclusively for analysis and improvement of communications.

The withdrawal of consent does not affect the lawfulness of processing carried out previously.

7. Applications and collaboration opportunities

Whenever application forms for programmes, projects or professional opportunities are made available, Alma Learning Institute may process personal data of applicants for the purpose of analysing and evaluating those applications.

Data processed may include:

a) Identification and contact data;

b) Information contained in the curriculum vitae;

c) Professional experience and academic qualifications;

d) Other elements voluntarily provided by the applicant.

The purpose of the processing is to manage the application process and the possible establishment of a contractual or institutional relationship.

Personal data will be kept for the period necessary to complete the process. If there is no immediate selection, they may be kept for a maximum of 12 months for consideration in future compatible opportunities.

8. Recipients of the data

Personal data collected through the website may be processed:

Internally, by Alma Learning Institute staff strictly necessary for managing the requests received;
By technology and hosting service providers, acting as processors under Article 28 of the GDPR.

Data will not be shared with third parties for direct marketing purposes.

9. International data transfers

Whenever, in the context of the use of technology services, communication tools, educational platforms or hosting solutions, data is transferred to countries outside the European Union or the European Economic Area, Alma Learning Institute will ensure that such transfers are carried out under the appropriate protection mechanisms provided for in the GDPR.

10. Retention periods

Personal data collected through the website will be kept only for the period necessary for the purposes that justified its collection, namely:

Contact data: for the period necessary to handle the request;
Data related to pre-contractual steps: until the process is concluded or the respective agreement signed;
Statistical data: preferably in aggregated and anonymised form.

11. User rights

Under the GDPR, the user may exercise, at any time, the following rights:

a) Right of access;

b) Right of rectification;

c) Right to erasure;

d) Right to restriction of processing;

e) Right to object;

f) Right to data portability, where applicable;

g) Right not to be subject to automated decisions, including profiling;

h) Right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

12. Data Protection Officer

Alma Learning Institute has designated as Data Protection Officer: nome_da_dpo, who may be contacted at the email address: dpo@nome_da_dpo.com.

13. Data security

Alma Learning Institute is committed to protecting the confidentiality of the personal data of website users, adopting appropriate technical and organisational measures to ensure that data processing is carried out lawfully, fairly, transparently and limited to legally defined purposes.

Adequate measures will be implemented to protect personal data against loss, destruction, unauthorised access, disclosure or improper alteration.

14. Changes to this privacy policy

Alma Learning Institute reserves the right to update this Privacy Policy whenever necessary.

Changes will be duly published on the website www.almalearninginstitute.com.